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Effective communication is essential for building trust and rapport with residents and attendants are expected to adhere to the following:
Verbal Communication:
- Using clear, respectful, and person-centered language.
- Adapting communication styles to meet the needs of residents with speech or cognitive challenges.
Non-Verbal Communication:
- Observing residents’ body language and expressions for signs of discomfort or distress.
- Using gestures or assistive devices to facilitate understanding.
Collaboration with Team Members:
- Sharing information effectively with fellow staff members during handovers.
- Participating in team discussions to improve care practices.
Responses