Details

First Name

Jia

Nickname

jia

Profile Type

Social & Community VA

Bio

Professional Background

Associate Director for VR Program Development

Ediphi Training Programs Inc.      2023 – Present

  • VR Training Development: Identified, developed, and promoted comprehensive VR training programs tailored to the needs of educational institutions.
  • Storyboarding for VR Modules: Created detailed storyboards to map user experiences, ensuring engaging and immersive VR training modules.
  • Market Research: Conducted market studies to assess the demand for VR and XR training programs, ensuring alignment with industry trends.
  • Sales Collaboration: Worked closely with sales teams across Luzon, Visayas, and Mindanao to educate universities and successfully sell VR and XR programs.
  • Proposal and Contract Creation: Developed customized proposals and secured contracts with school partners for VR and XR training solutions.
  • Program Facilitation: Conducted virtual and face-to-face orientations and designed training plans in collaboration with facilitators for various training modules.
  • Product Development: Collaborated with the development team to design product flow maps for VR training solutions.

Marketing Manager

Ediphi Training Programs Inc.            2023-Present

  • Social Media Management: Developed and scheduled engaging content across multiple social media platforms to increase brand visibility and audience engagement.
  • Content Creation: Designed visually appealing pubmats, mock-ups, and marketing materials for campaigns and events.
  • Collateral and Merchandise Procurement: Managed the purchasing and ordering of branded merchandise, promotional items, and marketing collaterals, ensuring timely delivery and quality standards.
  • Creative Design: Created flyers, brochures, and promotional materials to support marketing campaigns and events.
  • Presentation Development: Designed and delivered compelling presentations for internal stakeholders, client pitches, and marketing events.
  • Brand Consistency: Maintained brand guidelines across all marketing materials to ensure a cohesive brand identity.
  • Campaign Performance Monitoring: Analyzed the performance of marketing initiatives and provided recommendations for improvement based on insights.

Recruitment Manager

Ediphi Training Programs Inc.            2022-2023

  • Student Recruitment & Onboarding: Spearheaded the recruitment process for international, virtual, and remote internship programs, onboarding qualified students across various academic institutions.
  • Sales & Relationship Management: Traveled extensively across Luzon to conduct sales calls, presentations, exhibitions, fairs, and recruitment-related activities, consistently tapping at least five schools/universities per week.
  • University Partnerships: Developed relationships with new university accounts in Luzon, successfully securing Memorandum of Agreements (MOAs) with new school partners.
  • Event Facilitation: Organized and led recruitment and internship fairs, virtual and face-to-face orientations, and WIP-sponsored events to engage students and school partners.
  • Candidate Support: Assisted in gathering initial candidate documents and conducting initial assessments to ensure smooth enrollment and placement processes.
  • Application Process Coordination: Collaborated with the placement team to facilitate the seamless flow of applications, ensuring a positive candidate experience.
  • Supervised activities of Luzon Recruitment Officers, including performance monitoring and support.
  • Monitored weekly itineraries, sales efforts, and expense reports of all Luzon recruitment officers, ensuring alignment with company sales targets.
  • Provided strategic insights and updates to management to achieve recruitment and sales goals.

Training Manager

The Bistro Group           2010-2014

  • New Restaurant Concept Training: Designed and delivered comprehensive training programs for the launch of new restaurant concepts, ensuring seamless operations and staff preparedness.
  • Audit & Policy Procedure: Developed and implemented audit procedures to maintain compliance with company policies and operational standards.
  • Kitchen and Bar Execution: Conducted hands-on training for kitchen and bar teams, focusing on operational efficiency, food safety, and beverage standards.
  • Event Setup & Promotions: Led event planning and execution, including promotional activities, ensuring high-quality service and customer engagement.
  • Service Standards: Established and reinforced service standards, conducting regular assessments to ensure consistent customer experiences.
  • Recruitment, Hiring & Staffing: Managed the recruitment, hiring, and onboarding process, building strong and efficient teams for various restaurant departments.
  • Team Building & Performance Evaluation: Organized team-building activities to foster collaboration and morale, while conducting regular performance evaluations and coaching sessions.
  • Developed, implemented, and evaluated training modules tailored to operational needs, ensuring continuous learning and skill enhancement for staff.
  • Conducted post-training assessments to measure effectiveness and identify areas for improvement.
Education, Certification(s), License(s)

Bachelor of Hotel and Restaurant Management

Philippine Womens University                      2011

Location

Philippines